Understanding Accounts & Passwords

One aspect of sunycreate.cloud that users may find a bit complicated at first is understanding the different accounts (and associated passwords) that you can manage as part of your participation in the project. This article outlines the types of accounts that you are likely to have, what they are for, and how you go about resetting passwords on each of them.

Your cPanel Account

When you first sign-up for your domain and hosting, a cPanel account will be generated that provides you with access to your slice of the sunycreate.cloud web server. Your cPanel account is automatically associated with your SUNY Create username. Therefore, your SUNY Create username will grant you access to your cPanel account.

Your Application Administrator Accounts

Every time you install a new application in cPanel, an Administrator Account for that application will be created. You will likely use these accounts very often – every time you need to login to your application to manage the associated website, you will use this account.

For example, if you install WordPress to manage your Web site, every time you need to add content to WordPress, change your theme, approve comments, etc. you will use this account to login.

Usually, you will be given the opportunity to choose the username and password for that account. We recommend choosing something that you are likely to remember but that is strong and secure.

Upon installation, you will likely receive an email confirming the user-id/password combination you chose. It will also have information about how to access the login page for that application. You may wish to make sure you don’t delete this message.

Depending on the application you’re working with, managing and resetting the password for this account will vary. If you’ve used Installatron (in cPanel) to install the application, however, you can always review the account credentials:

  • Login to cPanel through https://sunycreate.cloud/dashboard/
  • Click the Installatron icon in the Software/Services section.
  • Find the application you installed under My Applications.
  • Click the Edit button (this looks like a blue wrench).
  • Scroll down to find the Administrator Username and Password.

In addition, most applications should have some kind of password reset link on the login page. For more information on resetting your application password through Installatron, click here.

Other Types of Accounts

In addition to the account types outlined above, there are a few other kinds of accounts you may have as part of sunycreate.cloud:

  • When you sign up for subdomain/top-level domain on Stateu.org, cPanel will automatically create an FTP account for you by default. You’ll also have the option of manually creating your own FTP account. You can learn about their differences here.
  • Application User Accounts: In addition to the Administrator Account that you set up when installing an application, most applications will also let you set up user profile accounts within each application.

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